Re: Thanks for a nice chat Tmobile Rep
Hi kevin117!! Yikes! This is certainly not the experience we want for you. We'd like to first thank you so much for this feedback as it lets us know areas where we can improve. At this time, did you...
View ArticleRe: Getting the Galaxy S5
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: When will S3 and S4 prices drop?
Prices are always subject to change so keep checking back on your mytmobile.com account!
View ArticleRe: Jump upgrade horror story. Need help
Hi, it has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance...
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Re: LG optimus L9 overheating
Has there been any sort of answere to this? I dont get why they wont just post information on here. I am having the same issue with my l9 except i am with walmart family mobile. I am wondering if its...
View ArticleRe: Need some advice, very worried and confused.
Hello elliottdavis! I'm sorry to hear that you've moved out of our coverage area! EIP will still be billed while you are on a seasonal suspension but if you decide to cancel the full balance will...
View ArticleThrottled Data...already?
I'm a bit confused. How is my data being throttled when I use my home network's WIFI 95% of the time? I let my son watch a Spongebob episode on my Note 3 and had wifi checked so it was using my data...
View ArticleRe: Why isn't EIP online payment working?
That's no good! What browsers did you try this on? Have you tried clearing the cache and cookies?
View ArticleRe: WiFi Calling
Hello Lauren, Thanks for responding to my message. I seem to have this issue only at work, at least for now or maybe I haven’t noticed the WiFi issue at home because of continuous access to a signal....
View ArticleRe: Pitfalls of transferring to T-mobile
This is from Tmobile's ETF reimbursement document. Nothing mentions the device traded in. https://support.t-mobile.com/docs/DOC-10031 Get your ETF reimbursementTo get your first payout, you need to...
View ArticleRe: "You are not eligible for a monthly payment plan?????"""
I meant to update this information.. At the time, there must have been a glitch at the Tmo website, the very next day every thing was fine and ended up upgrading-in store. I'm still frustrated with the...
View ArticleRe: Throttled Data...already?
What shows under data usage is mobile data usage though.Unless you told it to show Wi-Fi usage Sounds like that was not connected to Wi-Fi for YouTube then.
View ArticleRe: Throttled Data...already?
I had a spike in my data usage a month ago and when I checked my data app it was because I had apps updating without giving permission. I finally went into my settings and turned off the mobile dataand...
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Re: how to track SGS5 pre order
SAme with me they charged today but i dont have any delivery date on the web, i hope they delivery by friday
View ArticleRe: Question
Is your friend trying to sell you the phone? I've seen postsimilar to this and it seems like the phone is imei blocked. https://support.t-mobile.com/thread/52632
View ArticleRe: how to track SGS5 pre order
Yeah.If most people don't have it by Friday customer care is going to be swamped with calls.And 0 down I think was a pre-order deal so if I need to cancel and buy it at a store I might not get that.
View ArticleRe: Port Forwarding on the SM-V100T
No not really.On mobile connections your ip address changes frequently and is not unique to you. It is shared by many users at the same time.
View ArticleRe: employee discount
When I ordered online, my phone got lost somewhere between T-Mobile shipping department and UPS. What a hassle to get that resolved... While I'm sure that is uncommon, I'd go into a physical T-Mobile...
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