Re: No more true 4G unlimited plan!!!
Hi thearamis!We do offer an awesome Truly Unlimited data plan for Simple Choice! The plan is $30 a month check it out here: Cell Phone Plans | Cheap Cell Phone Plans & Unlimited Data | T-Mobile
View ArticleSupport line doesn't recognize my number - can't get in
When I call T-Mobile support, and enter my phone number, they tell me they don't recognize the number and to call back when I have it. This is the same number on the (working!) T-mobile phone, and on...
View ArticleRe: Note 4 Inbox shows emails, but it's empty
Thank you for your response, Mansinha, I checked all the folders on my phone and they are all empty. I checked it on my tablet and the Inbox does not show emails when it's empty. This has gone on for...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
I didn't write here until recently after waiting so patiently (in my opinion). I am an existing customer so I wrote this long email of the history of my order, how I was treated, and how they need to...
View ArticleRe: Invalid Order Number while trading in?
I also don't understand how difficult is it to attach the tradein information to an completed order. I think this problem is not specific to ETF reimbursement, it is a general issue with tradein.
View ArticleRe: Official iPhone 6 What's Your Status? Thread
Yeahhh... that didn't really work for me.. I've emailed them 3 times and I get the same BS response each time; I have a feeling I'm low-priority since I'm the only person on my line and you spend more...
View Articlewifi "not in range" issue
My wifi can't connect to my home network. I never had this issue before. It keeps saying it is not in range when I am in my house. My laptop works fine on it and my brother and mother both have the...
View ArticleRe: LTE Signal Booster - Working?
Hey atxbob! We'd love to help! Are you still experiencing this issue with the signal booster? If so try the steps here Signal Booster troubleshooting and let us know if it helps
View ArticleRe: Coverage in Kent, WA
Hey christy131! The area should have good coverage at work! What phone do you have? How long ago did this start? Is the coverage better outside?
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JUMP online not working.....
I have been trying to upgrade a phone through Jump online for two weeks. EVERY time I get the same error message..."Sorry, our systems are unavailable. Please wait a few minutes and try again."...
View ArticleRe: Activation?
You can call them, just make sure you have your SIM number from the side of the box. I believe it starts with an 8601 number. Or, you can go to this site http://www.t-mobile.com/SIM. You're right, no...
View ArticleWhat's going on with Slow Early Termination Fee Reimbursement?
I've moved to T-mobile late September from Verizon.I had 2 lines that had ETF of $510 total. Submitted the form as soon as possible.When I checked with the tracker, it says Received 10/13, Approved...
View ArticleRe: Official Free Data for Life discussion: Can you add my device?
Hello robandjeanne, You made a great observation about Free Data for Life. It's indeed not tied to a SIM card, but to the device's IMEI. When you activate an eligible tablet, the Free Data for Life is...
View ArticleRe: Official Free Data for Life discussion: Can you add my device?
Hello Laurence_0, I'm sorry it has taken so long in responding in regard to this post you made in our Free Data for Life discussion. The Free Data for Life team at T-Mobile has been busy making sure...
View Articleliberar mi iphone 4
hola quiero liberar mi iphone 4 me lo regalo mi tio y lo quiero activar en otra compañia, gracias.
View ArticleCan I return iphone 6?
Alriget I know I am probably crazy since the iphone 6 is in such high demand, but anyways back in october I ordered the iphone 6 64gb silver for tmobile (On a $20 a month rent charge). Anyways it...
View ArticleRe: Does the 925 have LTE band 2?
It appears to be the case. They lit up a bunch of Interstate with LTE, which seems to be 1900.
View ArticleRe: Official Free Data for Life discussion: Can you add my device?
Hello dcj001, I'm sorry it has taken so long in responding in regard to this post you made in our Free Data for Life discussion. The Free Data for Life team at T-Mobile has been busy making sure our...
View Articlehola como libero mi iphone para usarlo en mexico, gracias!
hola como libero mi iphone para usarlo en mexico, gracias!
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Re: What's going on with Slow Early Termination Fee Reimbursement?
We'd love to take a look at your ETF reimbursement status, junkie49! Would you please contact us on Facebook or Twitter so we can do so?
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