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Re: 6 hard credit inquiries & no service!!
Thank you for replying. i accidentally emailed you, but i did fix my error and sent my email to the community support. I will be updating this page, to document the solution to show others if t mobile...
View ArticleIf a member on my plan switches to another carrier, what happens next?
My brother recently switched his number over to an AT&T business account and he still has about $500 remaining for his phone that he got through T-Mobile. Since I am the account holder, I was...
View ArticleRe: If a member on my plan switches to another carrier, what happens next?
Hi. I definitely recommend you http://www.t-mobile.com/contact-us.html to switch to an individual plan and begin saving money right away. The device balance is going to bill out on the next billing...
View ArticleVerification interrogation - staff explanation needed
After being T mobile customer for more than a year, today I couldn't fill my account online. The system didn't give any explanation - I initially thought it is just some error that happens some time...
View ArticleWhat USSD code do I enter to get used minutes? #999#, #646#, #225# don't work
#999# says "Your T-Mobile Prepaid account balance is 0.00 USD. To add more minutes, dial *233 or redeem a refill card. #646# says "Please dial #BAL# to check your remaining balance". #225# (#BAL#) says...
View ArticleRe: Verification interrogation - staff explanation needed
Hello. I apologize if the verification was not easy. We are required to verify the account on every contact to be legally compliant to the laws that exist to protect you and your account. To answer...
View ArticleRe: What USSD code do I enter to get used minutes? #999#, #646#, #225# don't...
Great question stacymanningham, the short code you would want to use is #999# You can read more here: About short codes
View ArticleRe: New firmware update
updated via kies and now my notification panel now only has the download booster in it. if I try to modify the panel it crashes.
View ArticleRe: Verification interrogation - staff explanation needed
I think you din't get it. I don't have any problems remembering my information, it is you (T-Mobile) who can not make a process streamlined and logical, regardless of the underlying laws.1) it was not...
View ArticleRe: How do I unsubscribe from Tmo Support and stop getting Text updates
Click the little down arrow by your name near the top of the page in the gray bar and choose preferences from the new dialog window that appears. From there, just tick everything off and hit save at...
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Group text- separate responses
I can send a text to multiple recipients, no problem. When they respond, however, each response goes to their individual text thread as opposed to the group thread I started. Is there a way to change...
View ArticleRe: T-mobile costumer service is the worst HTC one m8 volme button loose
well no one help me at all. they send my a replacement and the volume button was worst. this is ridiculous. i want a complete exchange and now they say i bought the phone 15 days ago so they no want to...
View ArticleRe: Note 2 II Kitkat 4.4 Update
I believe that Samsung has said that we will get it. They will not give a date. With that said, I know it is already being pushed out on Sprint's Note 2, so I wouldn't think it would be too far off....
View ArticleIs there a way to suspend a pre-paid number?
I'm deployed and want to keep my phone number until return. How do I suspend my account until I return to start paying again?
View ArticleRe: power button
hi jamie, there a recall on the power and wake up button on iPhone 5 check out the apple site for further deals
View ArticleRe: With Google Voice or without prompt
cameo, Hi there, hands free is such a convenient feature and we want you to be able to take advantage of it completely. When the pop up happens does it give you the option of "Just Once or Always"?...
View ArticleRe: support email address for billing
keithaul You can email T-Force and we will be happy to assist you. I have sent you a private message with information on how to contact us, you can find that message here support.t-mobile.com/inbox
View Articleunblock
Good Morning, Last year i was in America adn i bought a mobile model zte concord v768. Tha shop clerk assured me that it was able to work in italy too. I was in a T-Mobile center too, and they said...
View ArticleRe: Where is the Xperia Z android update???
The BBB would shrug this off as they don't have to give us an update because one was never promised instead just keep posting on here daily and others will see it and may either post their selves,leave...
View ArticleCoverage in Devils Lake, Wisconsin?
The coverage map says its a service partner. What exactly does that mean? Will the service be good enough to make texts and calls? What about using data? Thanks,Carter
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