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Re: Change support community user name
We would love to look into this with you with more information. I have sent you a private message with instructions on how to email us directly. We look forward to working with you. If you're unsure...
View ArticleRe: Not answered
How could I possibly know this? Stand on the sidewalk with a sign asking if T- mobile was working? I sit in traffic on this stretch of road every day and there is impossible to make or receive a call...
View ArticleRe: Watch out for Tmobile's "no contract" offer
WATCH OUT for T-Mobile they do not cover the ETF. Do some google and you will see that not only I didn't get the ETF but they giving a run around to other people as well. Good thing my wife didn't...
View ArticleWarrenty
My Samsung Galaxy S5 i have had for about 3 weeks now and there is a design flaw. The camera sticks out just a tad bit more then the S4 so upon basic usage of setting my phone down front facing up the...
View ArticleRe: ETF runaround after T-mobile losing my trade-in phone
I got back in touch with David and he's pushing it through again. I will update as we go through the process. I'd like to say it was painless, but that would be a lie. Allen
View ArticleRe: International texting
I'd be happy to call if I could make a call on my phone Sent from my iPad
View ArticleCharging port not working after 6 months on S III
So...I finally gave up on the charging port on my Samsung S3 due to the in and out charging problems. I have to hold my phone to keep it connected to the cable for it to continue to charge. I decided...
View ArticleRe: Samsung T199
Great question! The unlock button is actually the top left button on the keypad. The lower left corner of the screen will say "Unlock" when you need to click this button.
View ArticleRe: No Reception
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: ETF runaround after T-mobile losing my trade-in phone
In my case they lost a phone and all they could do is credit my account and they don't cover the tax for ETF when tax was like $50. I'm just going to ask ATT to credit my account if ill come back for...
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Re: MMS stopped sending and receiving over wifi
Yes, I had the issue before and I believe based on some posts back then that it was a TMobile system issue that was eventually fixed. Currently I use the stock app and have seen the issue with every...
View ArticleUnable to Text or Call to other Bangkok Numbers?
I have an iPhone 5s in Bangkok and am connected to the dtac network here. I have not been able to text or make calls to other Thai numbers but can make calls to American numbers just fine. Does...
View ArticleRe: Exchange information still waiting to be updated
to update everyone i got a hold of the support team on facebook and just received an email about my return being accepted. i will update when the purchase is completed. if someone from tmobile usa...
View ArticleUnlocked code network
Hello, I bought Galaxy Note 3 from bestbuy without carrier and I need to use SIM out of USA. Can T-mobile help me to get the unlocked code? Thank you
View ArticleCan't Send or Receive MMS
My Galaxy Note 3 won't let me send or receive MMS. When I try to send MMS the message immediately deletes from the thread as if i never sent it. When people try to send MMS to me it says that a contact...
View ArticleMisled Consumer
I was a 15 year Verizon customer and visited the T-Mobile Store located at 299 E 17th St in Costa Mesa, CA to see if they could reduce my monthly plan. I told the salesperson exactly what I was paying...
View ArticleRe: ETF trade-in RMA number
Yes. I get the error "you have reached the maximum number of trades-ins allowed for this order"
View ArticleRe: Misled Consumer
Did you buy two devices on the EIP plan which have a $25 monthly payment on each one? If so, that is why your bill is the way that it is. It sounds like you were quoted your monthly price for service...
View ArticleRe: Travelling from Russis will I have access to 3g or any internet with my...
phone model number is gt-I9300didn't find any sgh number
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