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Re: Why does my phone keep restarting itself?
Hi Maxwell, What should I do? I was told that if I get a new one during the first 14 days, the clock doesn't reset (so if I get a second dud, I'm on the hook for $20 for asking for warranty service or...
View ArticleRe: how do you find when your contract ends?
Hey bubb74, We appreciate you for being part of our family, I apologize these suggestions will not work for you! Our Customer Care and Chat representatives can get you the information you need...
View ArticleRe: Anyone have suggestion about Galaxy S4 Battery drainage - worse since...
Performed a factory reset and have noticed a vast improvement in the battery life. It appears to have fixed my issue. Will monitor over the next few days.
View ArticleRe: Reception is lousy in 2g area
Hey there, It sounds like we need to take a closer look at this area to find out why the service isn't working as well on the south side of town. Please Contact Us!
View ArticleRe: How is 4.4.2? OFFICIAL RESULTS THREAD
Also noticed a vast improvement since doing a factory reset also. It is like night and day and seems to last longer when doing things like playing video, surfing internet etc. Will monitor over the...
View ArticleRe: New to tmobile
Hey there, It has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Touchscreen doesn't work.
Hey shaylee013, It has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Screen goes blue and freezes...
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Moto x data compatibility
Hey dumpypantz, Our 4G and LTE networks run off different bandwidths than AT&T and other service providers. We have refarmed our network in many areas to include access for devices that use the...
View ArticleRe: Reception is lousy in 2g area
I Have called several times already if you check my account you will see that (360 6744390).what am I supposed to tell them if I contact tech (again )? thanksreed
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Re: Over 20 days "Being Processed" for my order
Hey smilefish! That's definitely a long time to be waiting on an order! What type of account do you have with us? Have you had a chance to Contact Us to get more information about the order status?
View ArticleRe: galaxy s4 and mobile hot spot
Yes I set up the hot spot on my phone. I manually added the network to my wireless connection. It tells me it is not in range. I have the data plan for 4 g which includes mobile hot spot.
View ArticleRe: Looking for any new information on forced migrations
Well, whether or not we get new information, it would be good to get a response. If the old information (that support has no information on this subject) is still current, then at least we'd know that...
View ArticleT-Mobile USA Outlines Next Phase of its LTE Network Expansion
I hope that the TM version of the S5 next month will have the ability to have the 700mz band added if not installed at launch. (I'll upgrade from my 4 y.o. BB.) T-Mobile USA Outlines Next Phase...
View ArticleIf you can't transfer apps to the SD card, then why does the prism phone have...
I have tried everything to transfer some apps to the SD card and can't do it. I have formatted the card and my internal memory is full. Is there any other option? I don't have many apps downloaded,...
View ArticleRe: Trying to switch plans, loyalty dept does not care about keeping current...
Good luck with AT&T, they will only acknowledge our existence every 2 years when you contract is up and while yes you will get a $100 credit you will have paid more than that over what T-Mobile has...
View ArticleRe: Looking for any new information on forced migrations
The month-to-month rental analogy is probably apropos. So, you've been living in an apartment for 10 years. No lease for the last 8. Been paying the same rent the whole time. New tenants are paying...
View ArticleRe: If you can't transfer apps to the SD card, then why does the prism phone...
It is not T-Mobile, Google removed it and didn't put it back in until Jelly Bean 4.3. It is still accessible for other things such as pictures, music etc so that is why it is still a good option to...
View ArticleRe: Moto x data compatibility
How is the battery life on her HTC One? I have an Amaze right now and actually love Sense but it chews through my battery.
View ArticleRe: T-Mobile My Account Release Info & Feedback
T-Mobile is supposedly working on making the app available via Wi-Fi. I did read somewhere that the data used to access the app is "free" right now. I would assume when Wi-Fi access is made available...
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