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Re: bill
My google play account was hacked, ive already contacted them and they toldme they cant do anything about it to contact tmobile. I am being charged onmy bill for items i did not purchase. A few of them...
View ArticleRe: viber for international calling
If you are referring to the simple choice free international data, remember it is only 2g and most of those apps will only work on 3g+. If you have a T-Mobile phone that supports Wi-Fi calling you can...
View ArticleRe: GSM or WCDMA phone?
Maybe someone else can confirm this but as I understand even for voice only you will want a phone that has 850 as well as 1900. Neither of the phones frequencies you listed include that one. Other...
View ArticleUnable to make phone and recieve calls from my house
I am unable to make and receive phone calls from my Samsung Galaxy S4 phone for this past week (before this past week my phone worked fine) even though I get perfect reception (4 bars) and 4G LTE...
View ArticleRe: Update crashing HTC one m7
Power off completely hold down and power same time... It should load....
View ArticleRe: Request for International Blocking FAILED
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Need help
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: GSM or WCDMA phone?
Thanks for your comment! I always think of T-Mobile uses GSM1900 and AT&T uses GSM850 and I only need GSM1900 to connect T-Mobile network. Maybe someone else can explain this to me?
View ArticleRe: Could I use $30 walmart plan?
Activation of Walmart plans is handled by Walmart. They have their own 800 number you need to call. Someone, here, might know that number. It should have been obtained from Walmart and if you are...
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Re: GSM or WCDMA phone?
The part I'm unsure about is if tmobile uses 850 for anything except roaming. And you can roam with a prepaid plan.
View ArticleRe: What did ICS 4.0.3 do to my HTC Sensation wifi?
You're welcome, Jeff. There were a number of good reasons to update, even were it not for the nags. Battery life was greatly improved, for one. (That was particularly noticeable to me, as my battery...
View ArticleRe: Customer Support put me on the wrong plan
The plan you want is not supposed to be activated over the phone by customer service. It is for activation online (or through Walmart?) only. Having said that, the CS representative should have told...
View Article$30 per month plan
Saw this ad on a t-mobile page that said you could get a plan at 30. per month with unlimited web and texts and 100 minutes talk. I have a pre-paid pay as you go plan now with t-mobile and wanted to...
View ArticleWiFi Calling and Nexus/Motorola Moto Devices
Hi There, T-Mobile. Hate to be a nag/broken record, but, in case it's fallen through the cracks... Please, please, please do whatever you must to work with Google to Find A Way such that you can add...
View ArticleRe: $30 per month plan
That plan you saw is a WALMART plan and has to be purchased as a package at Walmart. It also has to be activated by calling a Walmart 800 number NOT a TM number. It does use the TM system.
View ArticleRe: iPhone 5C denied request after fulfilling all ELIGIBILITY requirements!
Yes. I have been told more than once this has to be done on the T-Mobile side. They have no control over carrier sim locked devices unless it was purchased unlocked directly from Apple. I have a...
View ArticleRe: Hello! I would like to answer one question: what are some iphone abroad,...
Yes, I read the user manual. My phone is matched against the bill. But did not understand who to ask about unlocking my phone. In Apple's advised me to contact you. Could you give a link? I do not have...
View ArticleRe: Hello! I would like to answer one question: what are some iphone abroad,...
Have you had an account with Tmobile US? If not you won't be eligible for an unlock code. There's a contact us linkin the sim unlock requirements link I posted if you meet the requirements.
View ArticleRe: iPhone 5C denied request after fulfilling all ELIGIBILITY requirements!
That's the one of the problems with doingwarranty work directly through Apple since it changes the imeinumber of the phone on the account and it's not a Tmobile iPhonethat was sold through Tmobile....
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