Re: Bought the T-Mobile Concord phone, I had $98 remaining on my account and...
Hi joanyilg!! Did you ever receive our private message to you? For this we would need to take a closer look at your bill for you. We've sent you a message directly to your inbox. If you'll look at the...
View ArticleRe: I paying for premium hand set protection, why does my account say I'm not...
Hi!We can definitely take a look at your account for you and determine why this is the case, and what may be going on with your handset protection! We've sent you a message directly to your inbox. If...
View ArticleRe: i somehow got locked out of my own sim card,. i've had this account for...
You must be easily amazed. Absolutely I expect 24/7 support for phonecompanies, credit cards, etc. We are forced to depend on these things, andunfortunately issues arise on weekends and after 5. Yes it...
View ArticleRe: i somehow got locked out of my own sim card,. i've had this account for...
I don't depend on things like a cell phone, I don't have a credit card. I own my own home. Two in fact... I think people rely too much on things without realizing they don't need it. I mean billions...
View ArticlePoor Quality of Data Service
I have a Nexus-5 and iphone-5s. Both phones on the same family plan for all services voice and data. Side by side data speed tests show the following:Worst place in the house - neither phone has LTE,...
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Re: Forced switch from grandfathered plan
I suppose someone might be trying to stir things up but there are several instances on other forums that I believe are legitimate. A couple of instances where the date came when the plan was supposed...
View ArticleRe: NFC/S Beam/Group Play
Then, if I may, why is it that my mom's s3 says I'm not on our wifi but I am my own AP. And if that's the case shouldn't it automatically connect to my group play rather than looking on our home wifi?...
View ArticleRe: "Wi-Fi Calling Error"
The "unstable wifi" notification started appearing with the Android 4.3 update. It just means that you are at the fringes of reception on the wifi network. I see that all the time. I also...
View ArticleRe: Nexus 4 - internet access gets redirected to u.web2go.com
> What APN are you using?fast.t-mobile.com
View ArticleNexus 5 and LTE
I have just "upgraded" to a new Nexus 5 (from Google) from a Nexus 4. The coverage map shows that I have "excellent" LTE coverage in 07432 (LAC:52163 CID:11806021) I have only HSPA and HSPA+. My Speeds...
View ArticleRe: GDR3
That's the canned response I've received. Unfortunately that is not the GDR3 update that the thread is about.
View ArticleRe: seperate
Hello! Yes, you certainly can pay a part of your full amount due (in this case, the past due portion). For steps as to how to pay your bill online, please visit Pay your T-Mobile bill online During the...
View ArticleMy Samsung Galaxy S4 is not allowing me to download anything. When I try my...
My Samsung Galaxy S4 is not allowing me to download anything. When I try my phone freezes, the screen turns black then a message pops up saying the process has stopped worked. What should I do?
View ArticleRe: 4.3 update, can't make calls
Tried twice more, WiFi calling works but non wifi internet and calling on are off and on. Left SD card out and didn't install app. Shows dialing but never connects and drops call eventually. If I...
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Filter my call log to see how many minutes were used for a specific phone number
When looking at my call logs online, I used to be able to click on a specific phone number and it would filter all the calls made to that specific phone number for the whole month. That way I could see...
View ArticleRe: HTC One Pink/Purple tint.. gets worse as phone gets hotter.
I've been on 4.3 since the OTA was pushed out by Tmo, and I've tried setting my ISO to 100.. HTC has confirmed it is a hardware flaw in the design/manufacturing of the HTC One. I was hopeful that 4.3...
View ArticleiPhone 5s back ordered?
I ordered a white and silver 32 gb iphone 5s on Saturday evening from a t-mobile store. I got a text about 12 hours later saying the phone is back ordered.. can anyone tell me when that phone will be...
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