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Channel: T-Mobile Support: Message List
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Re: my mobile network isn't connecting to my new phone

how old is your SIM?And, you are using a T-Mobile SIM, yes?  (Sorry, this has to be asked -- people have come in complaining about not being able to use hotspot with foreign SIMs)

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Re: sd card error

The SD card is too small to put in the computer, so how can I save the information to my computer

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Re: New Nexus?

Alleged Nexus 5 Photos and Specs Revealed in FCC Filing | TechnoBuffalo that suggests yes to LTE.

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Re: Iphone 5 blocked

I have the similar situation like you do and have been calling the T-mobile reps 4 times --- they said they would help to unlock the phone but eventually the rejection email came to the email box again...

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They're doing an experiment on us at work!

Except, it's nothing new. I haven't had the opportunity to take pictures yet, but they installed musical stairs where I work.  To encourage us to take the stairs instead of the escalator. The problem...

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Re: Credit card payment failure

I am having the same problem as well. My card works fine elsewhere, but my card won't work on this web site. It keeps on saying that the Credit Card number is invalid?

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Re: Upgrade my phone

You can only EIP one phone at a time on a line.  So, if you're wanting to enroll in JUMP with another phone, you need to pay off your HTC One S first. If you're looking to jump your HTC One S to a new...

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Re: Today, after 12 years with T-mobile, I switched to AT&T.

Switching to ATT because there's no 32gb version from TMo?  Most laughable thing I've read. 

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Bill pmt

I have been charged my regular bill pmt w/o the credit I had of 27.00, due to T-mobile was still taking60.00 dlls, even though I have cancelled international calls for 10.00 extra months ago.This month...

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Re: Bill pmt

Hello! We always want to ensure you are being billed accurately! Have you already checked online through my.t-mobile.com to see what you are being billed for? You can remove features there as well!...

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Re: lost my sim card

Hello ash23! You will need to have a SIM card in order to register your online account, there is not a mailing alternative. However, depending on your account type, it may be possible for you to be...

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Re: No service at home - help!

squirrelly68 wrote:They flat-out refuse to help me, regardless what I do. I've called, I've come here--nothing. I thought if I posted somewhere they'd been, they might help. They even banned me from...

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Re: Runaround and no refund after being double-billed

Yeah I thought that also but when I was a young man many years ago my father said you must have emergency money saved. He suggested six months or more. Although I worked a gazillion years and retired I...

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Re: Outlook Mail on an HTC One

Go to the Google Play Store search for the stand alone Outlook Mail App. Install and sign in with your email address and password and you will be ok. The stock app on the phone is useless. Good Luck

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Re: Customer service

I'm going to send you a PM about your username change

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Re: Outlook Mail on an HTC One

The app works great on my One S.

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Re: sd card unexpectedly removed

I think T-Mobile Vanessa gave a great reply.Try another brand sd card in the device.  Good Luck

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Re: Got an email saying "Reconnect today and keep your account balance."

"leave" "have"Same difference, different interpretations. What they noticed is your phone has been off their network for a period oftime and they're trying to get you to use it. I get similar emails...

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Re: Cel-Fi RS-2

I don't accept b.s. and ignorance. And you are full of both.. Got that?

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Network availability in Europe

Hello.If i buy an unlocked iphone 5s and sent it to my friend in europe(Greece) , is it going to have network problems or it will work directly by putting the sim card of the local greek network...

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