Re: Official iPhone 6 What's Your Status? Thread
Not anything new that everyone here already knows
View ArticleRe: hotspot
If you haven't yet, we would recommend that you Contact Us over the phone or live chat so we can bring up the account.
View ArticleRe: A1586 or A1549?
Hi paket! iPhones purchased though T-Mobile will be locked to the network until unlock eligibility is met and a request is made. To be eligible to request a SIM unlock for your device you must meet the...
View ArticleRe: Metro pcs employee discount
We certainly hope that you've been able to get this resolved. Have you had a chance to check out the online sign up that smplyunprdctble provided?
View ArticleRe: Account Info not working
We'd recommend that you clear the app cache. Clear cache and clear data in any application: Android Let us know if that helps!
View ArticleRe: I can't connect to my media server via Air Video App
Hi ejoro! We'd love to look into this for you! Are you getting any kind of notification when attempting to utilize this feature? Are you using a T-Mobile branded device or unlocked?
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Re: tmobile iPhone 6 16gb apple iPhone 6 16gb
Apple support should be able to provide you all model numbers!
View ArticleRe: T-Mobile pre-installed Apps not available on Windows Phone Store ?
Hello ctoupin, Thank you for reaching out. We are don't have the information on what is pre-installed on a unlocked non T-Mobile phone. The best option is to contact the manufacturer for that...
View ArticleRe: Currently have an iPhone4 on a pre-paid plan and just ordered new iPhone...
Hello sueq716, If you activate over the phone, you will need to be sent a new SIM, just for security purposes. You have the option of activating the new SIM in a T-Mobile store. You can find your...
View ArticleRe: Galaxy S4 has MAJOR bugs after 4.4.4 update
Hello s4updatebuggy, Thank you for reaching out. Having a properly working device is necessary. There is a known issue with the update, which affects the battery. Please attempt these steps and the...
View ArticleRe: Nokia Lumia Icon and Windows Phones overall
Hello eshyou3, We understand the importance of using the device that you most love and really appreciate your loyalty to T-Mobile. The information we have available regarding using a non T-Mobile...
View ArticleRe: no voice & data at my house
Hello achazanas, This is definitely not the experience we want you to have. We'd love to file a ticket to get the engineers out to take a look at the coverage, compared to the experience you are...
View ArticleRe: Switching from a MINI SIM to a Micro SIM?
I HATE how it's confusing.. http://www.everymac.com/images/other_images/nano-sim-sizes.jpg Mini appears to be "Standard phone-sized SIM" -- so, yes, you're right.You'll need to buy a new SIM, so (for...
View ArticleWill TMobile consider Bluetooth Tethering or lose customers who like to tinker?
I have a Galaxy Gear Smartwatch with null_23 rom. While I like the notifications, apps, and the ability to make/answer/reject calls, it is limited by the lack of bluetooth tethering availability on my...
View ArticleRe: Galaxy S4 has MAJOR bugs after 4.4.4 update
Hi s4updatebuggy, Upgrades are supposed to make things better! We would love to work with you to make sure you have a fully functional device. Did the problems reoccur immediately after the reset, or...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
Ordered the same phone on 9/17 and still no update since that day. Ridiculous.
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Re: Advantage of having a cell spot?
Hello sandcrab3, The CellSpot routers are optimized for prioritizing calls over data on the router. If your current WIFI router is providing a poor experience on WIFI calls, the CellSpot router will...
View ArticleRe: Plan change
I received an email this AM about help, but I had already called 611. I think it's more or less resolved - the user that doesn't want data can have it blocked, and I will probably update the old...
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