Re: i cannot make an extra payment on my eip
Thank you for sharing the steps you took to try to resolve the matter. We definitely want to look into this with you and have our engineering team determine the cause and get it resolved. T-Force is...
View ArticleRe: What happens to payments?
I'm not sure what happened to the message, but I have resent it just in case. Please check your inbox by clicking here: http://support.t-mobile.com/inbox
View ArticleSimple Choice plan and Canadian Roaming charges
Hello,I am a recent tmobile customer with a galaxy Note 3 as my phone and Simple Choice for my plan. I travel to Canada often and had some questions on the roaming charges as the information on the...
View ArticleRe: Incoming calls going straight to voicemail, outgoing calls going through
Do you have something in your call settings that works like a do not disturb function
View ArticleRe: 5 Weeks of SERVICE FAILURE, No One To Call, No Resolution!!!
Tidbits, thank you for attempting to help, but I am in this forum for the sole purpose of getting the attention of someone from T-Mobile. This is their responsibility to resolve.
View ArticleRe: 5 Weeks of SERVICE FAILURE, No One To Call, No Resolution!!!
Then call them or talk to t force... quicker responses. I also yake it you didn't replace your phone or tried a different phone(a friend's)...
View ArticleRe: Incoming calls going straight to voicemail, outgoing calls going through
No, there's nothing like that. I checked and rechecked all the setting to make sure that nothing got switched accidently and it all looks normal.
View ArticleRe: 5 Weeks of SERVICE FAILURE, No One To Call, No Resolution!!!
Tidbits, thank you again for your interest.
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Re: Simple Choice plan and Canadian Roaming charges
The Simple Choice international roaming is data and text only not voice. Voice is for most countries a flat $0.20 per minute. Now with that being said if you have a T-Mobile WiFi calling enabled phone...
View ArticleRe: Call Forwarding
Why is it that T-mobile doesn't have a document in their support area that explains all the called forwarding features and instructions on how to do it? It seems to me they have a different code for...
View ArticleRe: Idea for Next Uncarrier!!!
Yet they have voice and data roaming free in over 100 countries............
View ArticleI have another ETF question please.
What is, if any the relationship between the phone being traded in and the max ETF payout for the line? I am aware that T Mobile pays up to $300 for the trade in and up to $350 for the ETF line value....
View ArticleRe: Need unlock code for my nokia lumia 810
You can unlock your Network locked Nokia Lumia 810 mobile phone using network unlock code.You can get an unlock code from your service provider or else try to buy an unlock code from any one of the...
View ArticleTraveling to Morocco in June
I want to be able to send some text messages while in Morocco. What additional services do you recommend I get so that I'm not spending a huge amount of money? I'm asking because I didn't see Morocco...
View ArticleRe: I want to change my caller id.
Hi mekuba!! We know how important your caller ID is for you!! Allow us to take a closer look at this for you. We've sent you a message directly to your inbox. If you'll look at the top of the screen...
View ArticleRe: Idea for Next Uncarrier!!!
Yet how many of their customer travel on a daily basis and always going to be connected to some other network? Also we don't know what overseas gets for the deal. We know how AT&T and Verizon has...
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Re: unlocking my phone ?
Yes you can unlock your mobile.If it is a GSM enabled mobile means you can unlock it easily by getting the unlocking service from an online vendor like TheUnlockArena.com or directly by the provider or...
View ArticleRe: How do I get RMA numbers for the ETF tradein program?
phl, We usually respond the same day. Did you get an auto response email confirming that we received your email? If not, we didn't receive it and need you to resend it please.
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