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Channel: T-Mobile Support: Message List
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Re: Migration fees

Hello hoopla2421@yahoo.com,  It sounds like there's definitely some clearing up to do so that we can make sure you get the right information about migration fees and early termination fees - they're...

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Re: 7.0.4 update = more battery issues ?

I can have a full/high signal, LTE or not, yet my battery life will decrease at the same rate as being on cell edge. I'll try a DFU restore, not restoring anything from a backup (starting completely...

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Re: cant send small video clips anywhere?

Hi tabbyabbey,  I like to order prints from my phone's camera too. Have you tried the steps here: http://support.t-mobile.com/docs/DOC-6524#sd_card to move files from the device and SD card to a computer?

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Re: iPhone 5s lock (t-mobile deceivers)

1. Because you're blaming Tmobile for something that's not their fault. 2. All you have to do is a google search.  http://en.wikipedia.org/wiki/SIM_lock go to US3. That's because you don't meet the...

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Re: If i refill a $25 refill card and buy another $75 refill care (50+25) in...

Hello xiaotianxie,  The amount of the refills will make up your available balance. The number of minutes you'll receive will depend on how you use the service - text messages and data will take from...

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Re: iPhone 5s lock (t-mobile deceivers)

 1.No,you arean employeet-mobile.2.I do not haveanything,itshould informme, especially sincethe phone waspurchasedat full price.3.Tiredcommunicate witht-mobilebot!

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Re: 10 year customer really mad was told gold iphone instock yesterday when i...

Hello msnezhoda, We definitely understand how you feel about your order's status. I'm sorry that one of our team mates suggested that we can promise when the device will be delivered. When we look at...

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Re: iPhone 5s lock (t-mobile deceivers)

Then you have to follow the unlock policy. Your friends didn't buy them from Apple. Can and are unlocked are two different things.

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iphone4s~ I need to check, download, and edit what?

I have an unlocked iphone 4s attdont think its jail brokenio 7.....i live in 95926, plenty of lte which path do i go to get the optimum out of my phone on the TM network? I have done my readingbut feel...

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Re: New Error "An application has been forced to stop for an unauthorized...

Isn't Knox part of touchwiz framework?

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Re: How to recover deleted text messages???

It is very easy to recover deleted text messages now, no matter your messages are deleted on your iPhone or Android devices, you can recover them with some third party software like iPhone SMS recovery...

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can still recieve phone calls while using hotspot

while having the hotspot on, will I still receive phone calls?

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Not able to get 200 mb of free data.

I purchased a tmobile ipad air on November 1st.  I stopped at the tmobile kiosk to initiate service.  I asked for the free 200 mb of free service.  He had some trouble made a phone call to his boss but...

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Problem on my touch 4G

My touch 4G camera ,flashlight ,sound ,sensor light and d rotation is not working and av restore the factory setting, av gone 2ru d recovery yet its remain dsame! Am tried i don't no wot 2 do!!! Pls i...

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Galaxy Note 2 activation problems, can you help

I went thru all of the steps of inserting the Sim card and SD card into my Note 2.. Also set up my Samsung account and gmail account. But I can not text. Also, when I dial out, it routes me to...

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Re: Transfer AT&T number to T-Mobile sim card

Hi: Switching from ATT to TMobile. What info from ATT should I have ready to port my number over, and can I do it online, or does it have to be done over phone/in person? Thanks.

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Re: Ongoing prepaid validation problem

Hi Keith, Just want to let you know, this issue still isn't fixed. I couldn't sign up for a T-Mobile prepaid plan today because of the same issue described here and in Prepaid sign up validation field...

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Re: "This application is blocked" appears on Google Play Music

You talked to BestBuy and T-Mobile, and based on what they told you I am telling you it has something to do with Google based on the fact you are the first in this forum to post anything about apps...

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Re: Since 4.3 Update Chrome sync does not work

I completely found it by accident.  I was going through the settings and my son bumped my arm, and there it was.  I hit the back button slowly to see where I ended up, and from there it was easy. You...

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Re: Unable to View Bill Details

I've already sent the info in and there's a ticket open on this. I've been told to wait 72 hours(48 hours ago) before my billing details are available.

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