Re: help?
My contacts are working properly now. Thank you for getting back to me. Sent from Yahoo Mail on Android
View ArticleRe: New update for the Note 4
Just upgraded via Kies and noticed the cell signal has improved. So far so good.
View ArticleRe: horrible customer service
All depends where you are.T-mobile is not a huge company like AT&T or Verizon and can not afford to have towers everywhere and put the ones they build where they have the most impact.I am in a very...
View ArticleRe: iPhone 6+ "on or before 10/17/2014"
Hi photonclock! Our shipping estimates are based on when we expect to receive more inventory, and we update them as circumstances change. We certainly hope that you've received your order by now, but...
View ArticleRe: WiFi Calling
You have to log on to the hospital's WiFi network via IE and agree to the terms and conditions and after that you'll be able to use WiFi calling.
View ArticleRe: Coverage request
Good evening, jlapinator! Welcome to the #UncarrierMovement! We are so happy to have you! We definitely understand the importance of good coverage! Check out our coverage map here:...
View ArticleRe: Note 4 Preorder - Stolen during transit by UPS
From my understanding T-Mobile will make a claim with ups and check to see if you are using the phone.If you are not and they don't get a resolution from ups they will send you another one.When that...
View ArticleRe: attempted fraud
Good evening, jamila3wld! We'd love to look into this further and see how we can get this resolved. We've sent you a message directly to your inbox. If you'll look at the top of the screen next to your...
View ArticleUnthrottled data plan, to replace satellite internet?
Hi there folks, I'm looking into replacing my satellite internet now that my contract with them is about to expire. I haven't been particularly happy with the service, but it has been the only option...
View ArticleRe: Can the phone number and remaining balance associated with one prepaid...
Hey t.e, We're happy that you're starting the transition over to T-Mobile, we appreciate you! Some great advice has already been provided but I just wanted to chime in on these questions. You can...
View ArticleRe: When will I get my Nexus 6 64gb?
I ordered the 19th around 2-3 am. Would have ordered at midnight but had technical difficulties due to the website being bombarded by others trying to order it.I have been backordered for 11 days.I...
View ArticleSlow android
I have an off brand , Mlais M81 phablet, it has some very good stats . When I turned it on at my Metro shop it would only do basic functions like phone calls, email, and text . It would not run apps or...
View ArticleUnable to download the new update.
I tried to update my Note 4 thru OTA but failed since yesterday. I go to Settings>General>about Device>software updatePrompt the following: unable to download update...
View Articleswitching from Nexus 5 to Nexus 6?
I have a Nexus 5 purchased from the Google Play store on a T-Mobile prepaid plan. I would like purchase a Nexus 6 from the Google Play store and use it instead of the Nexus 5. What do I need to do?...
View ArticleCaller ID Issues
Is there somewhere that you can change the name that displays on caller ID? Caller ID shows the account holder's name, and not the name of the person who has the phone.
View ArticleRe: Would the Sony xperia z2 unlocked work on T-Mobile?
I bought one from ebay (model D6503) and I couldn't connect to LTE. The LTE option is not available from the list of preferred network types. Would you please share the information on how to get it...
View ArticleRe: Data service availability in Panama City, Panama
Panama is a "Simple Choice" country. You should have data service, if you are on a "Simple Choice" postpaid plan.There is nothing wrong with trying to manually select a different carrier. You can also...
View Article