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Horrible reception in my home and surrounding area

I live in a semi rural area and on a daily basis am unable to find any cell service in my own home and surrounding area (driving I can loose signal for over 10 miles at a time in my regular driving...

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Unlock iPhone 5s Problem

Hi, I want to unlock my iPhone 5s to use it with a French provider but a T-Mobile representative told me I can't because I don't meet the requirements. Here is the problem: I purchased an iPhone 5s...

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Re: Pay As You Go Legacy to Pay By The Day switch for Gold Status Memebers

Hi there! Terrence is correct that your Gold Rewards is currently 365 days.  #1 If you change to a Pay by Day plan, it would remove Gold Rewards and you would retain your account and balance for up to...

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Re: Samsung Galaxy Light wifi calling

after eight years with tmobile I am done with them.I had to replace an lg phone and I replaced it with a samsung galaxy light I am having horrendous WiFi issues which I need.  Many missed calls and...

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Poor voice quailty on Samsung Galaxy S5

My husband and I just got the Samsung Galaxy S5 and the voice quality on phone calls is horrible.  The voices come in muffled, the sound cuts in and out, and it echos.  The party on the other end of...

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New tablet plans for existing customers

I have the following on my account: 4 voice lines (1 unlimited current plan, 1 unlimited grandfathered, 1 3GB and 1 1GB)3 devices ( 2 iPad with 1GB promotion, 1 Chromebook with 1GB promotion) Can I...

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Re: current legacy balance expiration

Yes, as long as you retain your plan with a refill of $10 every 365 days, your account and Gold Rewards will remain active. Do you have an option within the site to review your last refill date?

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Re: desposit refund

About adjustments & refunds

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T-Mobile GS3 (Unlocked) travel to Philippines

I plan to travel to the Philippines in 4 months.  Does anyone know if my T-Mobile GS3, which I have successfully unlocked last month (thanks to T-Mobile unlock code), work in the Philippines?  I know I...

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Re: Email --> To SMS seems not to work again

Once again, I'll offer my assistance, I am a software engineer and would be more than happy to aid is troubleshooting.  I have about 350 users that are unable to get messages consistently and would be...

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Re: Email --> To SMS seems not to work again

FWIW, I think the majority of people in this thread, given the nature for how a lot of us use the feature, are software engineers :-)  Problem is, since t-mobile won't even acknowledge the problem,...

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Re: current legacy balance expiration

Any update on this issue?

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Re: Wifi Calling Stopped Working

There are reports by some of .3247 working.  It's one of the few leaks that seems to work with wifi-calling to begin with and perhaps the different radio makes it work.  However, there are some who...

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Re: Word Association

cat

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Olá galera bom dia, é o seguinte. Vi casos parecidos com o que estou...

Tenho um amigo nos EUA, encomendei com ele um Iphone 5s desbloqueado e tal. Ele comprou na Apple, e depois de alguns dias me mandou. Porém quando fui inserir meu chip da Tim/Vivo, deu Sim Invalido....

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Re: Olá galera bom dia, é o seguinte. Vi casos parecidos com o que estou...

Hi there! T-Mobile USA devices will be locked to our network, by default. You can review the full details and how to request a SIM unlock here: Unlock your mobile wireless device

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Re: AAA discount discontinued mid-contract

It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...

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Re: All about Alcatel OneTouch Evolve

Discussion successfully moved from Billing to Alcatel ONE TOUCH Evolve™ 

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Re: Bad Choice in Naming a Product

I never heard of it and our business would have no use for it.  Didn't know it wasn't a TM product. My comment about bad choice of name still applies

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Re: New or Refurbished?

Samsung Galaxy Note 3 Phablet | Galaxy Note 3 Reviews & Tech Specs I'm not seeing the word "refurbished" on there anywhere.  Full retail is $616.80 it appears.

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