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Re: Unable to activate prepaid phone (serial numbers not valid)

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I don't need it activated right now actually, but it still isn't working. It says

Oops—this isn’t a valid SIM number. Please try again.

(and)

Oops—this isn’t a valid IMEI (phone serial number). Please try again.

I got the phone from Walmart and the other buyers of it didn't have this problem. I wasn't told to activate the phone through Walmart and I don't see any way to do that. I'm using the sim card that came with the phone and not a kit.


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