Hi Vanessa,
Yes, I know NOW that these are for the prepaid services only. But that should've been made clear on the card itself, as shown from my diagram above. I know how to pay my bill, but initially thought that could I pay using this method as well. What I need assistance with now is what to do with this $100 prepaid card that I have. I still have the post-paid plan. Is this a lost cause?
Thank you.
P.S. Please send my diagram to the appropriate marketing team, since their final product is not clear.