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TMobile Ruined a Kidney Transplant.

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I am a renal failure patient awaiting transplant. The call can come at anytime and you go when they say so. I was in Largo, MD for the weekend for some family matters. I arrived on Friday night, stayed through Monday. I was using my phone throughout more as a camera, going on the net here and there/ I even took a few calls during the day. On Saturday afternoon around 4:30pm, I was getting on the train when two visual voicemails popped up. Finding that odd since I hadn't had any missed calls. I scoped the logs. No missed calls I was unaware of. I pop over to the Visual Voicemails. There are two new ones from my Transplant Center at 1:30am and 4:30am. Nothing in Missed Calls about these two. Frantically I call up the center. Sure enough. they tried calling but had to defer to someone else because I never contacted them.

 

I have been waiting for over four years for that call and inexplicably I was denied by something in TMobile's coverage. Verizon may be expensive, but their coverage never missed a life reaffirming event for me.

Thanks a lot, TMobile.


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